Delivery Information

We use the DHL Express courier service for all our small shipments on either on a next business day or 48 hour service. For home deliveries we use the DHL@home service that can deliver up to 8pm with personal contact to the delivery driver should you miss your delivery.

Please see our terms & conditions for exact delivery conditions  

Before 1pm orders

If your order is received before 1pm, we will endeavor to dispatch your goods that day if in stock.

Specific Delivery Instructions

We are unable to organise a specific delivery time, but the couriers will have instructions about leaving the goods without a signature. To enable this, ensure you fill out the "Delivery Instructions" on the order form. Please note that leaving goods is totally at the descretion of the courier drivers.

Urgent Deliveries

We will always do our best to fulfill urgent deliveries, but once the goods have left our warehouse we are in the hands of the courier companies. Whilst their track record for deliveries is excellent, there are times where for various reasons, items don't arrive when expected. For this reason please take this into consideration if your order has to arrive by a certain day. Also please make sure that you have filled in the "Delivery Instructions" in order the goods may be left if you are not in.

Catering Size Options

Due to their physical size, we need a few days to get them packed and shipped to you.

Shipping Costs

We have negotiated good shipping rates which we are able to pass on to you. It is based on shipping weights & region and is automatically added to your order. As a guide to the charges we would need to levy, refer to the guide below