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About Us

 

The Paella Company started in 2004 by myself and my Spanish wife Bego and has been going from strength to strength ever since.

From the beginning we wanted The Paella Company to be a professional enterprise and not just something run from a garage as a hobby. We started with a small office and shared warehouse space and have recently moved into our own premises. With my IT experience from a previous career I have been able to set up efficient integrated ordering, accounts and dispatch systems as well as an informative and easy to use website that we are proud of!!. Bego is in charge of liasing with our expanding range of Spanish suppliers and our stock control.

We are the UK distributors for Garcima s.l. Spains largest and most respected paella equipment manufacturer and are very proud of this relationship. It gives us the ability to offer the widest range of paella cooking options in the UK. For our Spanish ingredients we only offer the best products we can find. Unfortunately, like everywhere else,  just because food and ingredients have been sourced from Spain doesn't mean they are good quality or even come from Spain. For example many peppers come from Peru or asparagus from China. We believe that when our UK based customers want to cook a paella or other Spanish cuisine, they want it to be special and excellent quality.  To that end we haven't sourced budget supermarket brands but products from specialist or artisan producers and where possible, where the products carry the D.O. or I.G.P. certification that confirms the product's provenance and quality.

We take great pride in all our products and providing our customers with guidance and information. We want our customers to be able to purchase the products that best suit their requirements. Every company likes to say that customer service is important but we feel that it is paramount. Time and time again customers have commented on our helpful and professional knowledge as well as the quality of our products and service. We are always on the end of a telephone to give advice and answer any questions - however trivial they may seem!!. We are passionate about this business and are more than happy to pass on our experiences and opinions!!
 

I hope you enjoy shopping with us as much as we all enjoy working at "Paellaco" !!!. 


Kind regards 


Kevin White


Rating:  
Pipas!
Tuesday, 15 August 2017  |  Philip

Excellent service and a very hard to find product in the UK. Had a small issue with my order which was sorted the next day. Again excellent service and would definitely recommend.


Rating:  
Putting a lid on it
Monday, 14 August 2017  |  Anthony

Wanted a light heat reflector for my infer-red lamp. Absolutely perfect. Just removed the Knob/handle and threaded the chain through the hole. Job done !!! The product is well made and came quickly without any damage . Good communication too. Thank you Paella Company , although I am not using it as intended , it is perfect. Thank you .


Rating:  
The best pipas in Spain
Wednesday, 9 August 2017  |  Sonia

Great service, fast delivery of an amazing product!


Rating:  
Paella cooking set
Sunday, 30 July 2017  |  Sharon

Excellent service, speedy delivery and the product is fantastic!


Rating:  
Purchase of 50 CM Gas Burner
Monday, 17 July 2017  |  Colin

I recently purchased a 50 CM gas burner Base Set with a paella pan.
I ordered it on the Tuesday evening and it arrived at my house in Jersey on the Friday, Service is excellent from The Paella Company, and I can recommend them very highly, the staff are most helpful too. 10/10


Rating:  
Buying on line is not always easy - BUT...
Monday, 10 July 2017  |  Rupert

Originally found seller on eBay. Called at sellers location and viewed a choice of items, wanted a Paella pan and ended up buying a lid, aswell. Realized you may not necessarily need a lid whilst cooking but after serving it helps to keep food hot for seconds.
Seller and assistants are all very helpful Paella enthusiasts, great to be able to chat about everything from cooking techniques
to gas bottles and regulators. Seller suggested call anytime for any further info and advice. Whilst it was a bit of a journey
for me to go down the M3 from where I live, it was definitely worth it. But I've no doubt the staff are just as helpful on the phone.
All in all, prices are competitive, the business operates very efficiently, and if needed the support is also there. Very pleased
with my purchases and the whole experience. Rupert M, Potters Bar, Herts.


Rating:  
Sweet tomato
Sunday, 9 July 2017  |  Vitor

You can taste the sweetness of the "Spanish sunny tomato".


Rating:  
Paella spice mix
Sunday, 2 July 2017  |  Leigh

Made all the difference to my paella - great product


Rating:  
Olive oil
Sunday, 2 July 2017  |  Leigh

Excellent quality - recommend


Rating:  
Saffron
Sunday, 2 July 2017  |  Leigh

Beautiful quality!


Rating:  
Paella rice
Sunday, 2 July 2017  |  Leigh

Fabulous rice - not stodgy. Recommend


Rating:  
34 cm enamelled paella pan
Sunday, 2 July 2017  |  Leigh

First class pan - great product

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